Your Technical Account Manager will deliver proactive insights to help you minimize risk and downtime.
They’ll conduct periodic Environment Supportability reviews, to identify product versions and configurations, use cases, trends, risks, barriers to adoption and opportunities to optimize supportability, for even greater return on your investment.
With add-on Managed Services, your expert team can also monitor and proactively manage your Citrix infrastructure for you – leaving you free to use internal resources elsewhere.
Address issues before they get serious
You also have a range of tools to help you proactively monitor and manage your solution so minor issues don’t become major problems.
Use Citrix Smart Tools or Call Home to schedule regular, automated health checks of your Citrix environment. And use Citrix Workspace Environment Management to optimize application response times with intelligent resource management.